Based on 719 reviews
08:22 17 Oct 21
Highly recommend CPR first training in regards to the coverage of the course content, their way of delivery taken into account for multiple learners as well as the fantastic, engaging and caring staff.I just refreshed my CPR and first aid course this weekend and was very appreciative of my facilitator (Ursula) who ran the course, welcoming everyone into a friendly, safe and engaging environment with the best intentions for her participants.
14:17 05 Oct 21
They took my money and did not help me with the course. Wasted my money and time. Had worst experience. Never recommend anyone to come here. Staff did not coperate as well. Find another institute rather then coming here. 👎👎
Marilize Du Raan
13:23 29 Jun 21
Highly recommend this company. The instructor Kerren was very knowledgeable. Worked through everything at a fast pace but still made sure everyone knew and understood what they need to do, giving plenty of time for questions. About 30 minutes after leaving the course I came across a lady who was unwell at a shopping center near by. She ended up having a seizure. I was able to help her until paramedics came. What were the odds of this happening straight after going to first aid training . This... class gave me the confidence to go over and offer assistance. I will definitely come back for my refresher.read more
06:40 07 Jun 21
Please re-think before enrolling in this school. Sort the reviews and you will know why. Voucher for the best review?
00:42 20 May 21
Lovely and friendly trainers. Great mix of online theory and practice course. Felt very comfortable attending all classes I have been to with CPR First Aid Australia. Covid safe and great value. Highly recommended as a first aid provider.
10:11 17 May 21
I was extremely impressed with the quality of the course, the pricing was fantastic as it was affordable. Prior to conducting the first aid theory and practical I was not feeling very confident with my skills but the course provided me with the skills, knowledge and practice to feel more confident in maintaining my CPR and first aid certificate. I would definitely recommend this company, due to the value and quality of the course, it caters for anyone and they provide you with quality and... enough resources for all. The trainer (Theo) was really engaging and explained information really well!read more
22:58 12 May 21
I completed both the first aid and CPR course over the span of half a day. The online portion of the training was very detailed and had interesting scenarios to work through. The classes were very informative and the trainer had a great understanding of the course as well as real life experience to draw stories from.The administration was very helpful also, as I had to reorganize my course date, and was able to do it with no hassle. Would definitely recommended if you need to get CPR... trained.I attended the course at Quest in Doncaster.read more
23:55 09 May 21
Best place to renew my CPR and first aid training ?. Been doing my renewal with them for the last 3 years. Always have knowledgeable trainer and great courses! ✅
11:57 24 Apr 21
I booked in to do my CPR and first aid training and fell sick over the weekend. First thing Monday I emailed the company and they promptly transferred my enrolment from the Monday to the Friday, free of charge. The class itself was informative and reinforced the online theory. It was a relaxed, yet professional learning environment that I found extremely useful. Despite Covid-19 the company has adapted and my certificate was emailed out on the same day. Would highly recommend!
07:09 10 Apr 21
Such a great trainer and friendly staff. Had an extremely positive and enjoyable experience with CPR first Aid training and for such a great price too. Thank so much! would highly recommend
04:37 22 Mar 21
CPR First Aid (and Theo) gifted us the power of life today. Not only did he guide us through the facts and the knowledge, the skills and the challenges, he connected with us on a deeper level to help the knowledge stick. He was patient, he was fierce and despite the significance of the exercise, he effortlessly brought a smile to each of our faces. What a man, what a business. We will make it our mission to spread the word that CPR is CLEAR, PRACTICAL and RELEVANT to every living human.
11:28 12 Mar 21
I would honestly recommend doing the CPR and First Aid Course.I learnt so much from the instructor (Carlos if I remember correctly ?) he was quite knowledgeable and very experienced! He had many relevant and great stories to tell. He gave us a few examples which was very beneficial in our learning. He was also able to demonstrate the tasks which we had to learn The trainer explained things clearly and in a realistic manner.I definitely developed new skills expected from this training... and built on my knowledge. I now have an understanding on what to do in case of an emergency. There was a good mix of theory and practical work. I enjoyed the teamwork the most, hands on learning.I would definitely recommend the training here. They were extremely helpful and understanding towards peoples needs and showed respect and patience.I will definitely be returning! Thank you for such a great and rewarding experience. ?read more
14:27 14 Feb 21
I had an absolutely fantastic session with CPRfirstaid and walked away with an abundance of critical and necessary information. My trainer helped me to be more confident in my abilities as a first aider, his personal anecdotes paired with the information on the slides made it much easier to remember the content (and made the session humorous and entertaining). I feel as though I will successfully be able to respond to the breadth of injuries taught in this course and definitely recommend it to... all. 10/10 🙂read more
05:00 09 Feb 21
Great trainer, clear educational content. Walked away from this course with confidence as well as a certificate!!! Interactive course made learning life long . Value for $$ , parking & easy to get to made this course even more appealing. And to know I have the option for an express refresher course instead of a whole day or 3hr, will see me back here when it’s time to renew my certificate.
00:11 09 Feb 21
My employer provides first aid, but I prefer to attend CPR First Aid Training because they are more thorough. This was my first year attending and I'll definitely be back next year. Chris was an awesome instructor: engaging and loved his anecdotes. Quick results too. I've already received my certificate. Thanks heaps CPR! I have already spread the word!
Based on 448 reviews
03:06 28 Oct 21
Tony is such an engaging facilitator with great experience! I've been attending CPR/First Aid courses for the last 10 years at various providers. Best one so far.
00:07 17 Oct 21
The express class is a godsend for those who already have the relevant skills. I found the prices agreeable, instructor and admin staff very personable and I am grateful for their contribution to the industry.
06:20 12 Oct 21
The trainer sometimes spoke a bit quickly and the videos needed to be much louder.
04:21 10 Oct 21
I did the express CPR and First Aid course at Parramatta. Pardeep was my instructor and his passion for teaching the course content was inspiring. He's a great instructor, who answered all questions clearly and in depth. He covered all relevant aspects, ensuring we finished the course with all the important details we needed to save a life. This is definitely the best company that provides the CPR and First Aid course that I've come across. I will definitely be coming back to do my next CPR... updatesread more
06:49 23 Sep 21
This was overall a really enjoyable and engaging learning experience. I took part in the CPR and first aid training on Friday 17th September with a fantastic instructor whose name I dont remember but I can't forget his energy and passion to teach us.I came away from this course feeling confident and satisfied as I had been equipped with sufficient knowledge in the field.I highly recommend this company for anyone doing first aid training, whether it's for work or personal interest, you are... bound to come away with a positive experience!thanks!read more
07:55 03 Aug 21
Location was very convenient. The trainer had good knowledge and skills. He delivered the information professionally and also shared some tips on rolling over a person. Overall, i would definitely recommend this place.
12:06 19 May 21
Does what it says on the box. No fluff, from a professional instructor who knew his job. Emails and text messages made it easy to complete the online training, find the venue and get the most out of the time. On top of that the assessment was relaxed but thorough. Great job, I'll come again.
00:23 08 May 21
I did the refresher CPR course and it was very informative and refreshing for me as it helped me with updating my CPR skills needed for work. This is the second time I did this training with them and I enjoy every session with the group and the tutor. Highly recommended!!
06:36 29 Apr 21
Having completed the online modules for the CPR first aid course and followed up with practical refresher and assessment I feel more confident about my recall of actions in emergency situations than I have with courses I have taken in previous years. The online modules were very comprehensive and well organised. Tony, the practical instructor and assessor was thorough, professional and an excellent communicator. Highly recommend this company for First Aid certification.
22:46 10 Apr 21
Eve was amazing! I left the day feeling very informed and ready to provide first aid. Location is also really great - easy to get to on public transport and lots of food places and a park nearby for lunchtime. Cheapest option I could find in Sydney too so overall very impressed ??????
09:22 18 Feb 21
A Great concise CPR course, minimal interpersonal interaction, just enough to ensure we understood the CPR process and very practical. The practical aspect reiterated the theory we did on line. Thankyou for the opportunity to participate.
Miss Helena's Place
23:29 16 Feb 21
Fantastic course! Dustyn was very energetic and provided us with simple and realistic skills to provide emergency care and response in situations that can happen in the workplace and also in public. Thank you so much!
02:24 15 Feb 21
This place is like a moment in itself. We learn about saving lives here - not merely a certificate. It justifies the quote that life is not just a matter of milestones but more a matter of moments! I truly had the best training and it is a high-quality centre with all the facilities and great accessibility! I highly recommend this!
23:29 14 Feb 21
CPR First Aid Training understand that people are coming in their own free time to get their first aid certification. I really like that they are flexible in choosing to do part of the course online and then coming in for the practical assessments. The 3 hour class went pretty quick as the trainer covered everything with humour and clarity. I'll never forget this class as I had to pretend I was having a seizure for two whole minutes. Thanks guys!
Based on 145 reviews
06:20 23 Oct 21
Training with CPR First Aid was dynamic and memorable. Tony was my trainer and his skill and experience made the lesson easy to retain. I haven’t been shown how to resuscitate an infant before or put it in the recovery position and I am happy to say I know this now and also how to transfer an infant to someone else. I also know how to administer an epipen. The online learning was also very clear and concise and easy to remember. I like the fact that I can go back to the portal and refresh my... learning if necessary.read more
02:08 23 Oct 21
What an excellent morning refreshing my CPR knowledge! Thank you thank you to Ken our excellent facilitator this morning. Content was engaging, delivered expertly and ran on time to ensure we go out on time. Thank you and would definitely recommend. Also, the online content was easy to understand and easy to navigate.
05:05 09 Oct 21
I completed the online and practical CPR course at Giles St in Adelaide and Kristy was by far the best CPR teacher I have experienced with her great communication skills, easy going nature and attention to detail with easy to remember cues.The online learning as well was the most engaging and entertaining videos I’ve watched for First Aid (usually they are pretty boring) not in this case !!Again a teaching style that is very practical yet thorough which absolutely helped me retain... information so much easier.I would highly recommend these guys and you have a customer for the rest of my First Aid life !!read more
01:58 30 Sep 21
I work in the childcare industry and just did my CPR Practical component of the express refresher course, I didn't catch the name of my instructor but he was very clear with his communication, demonstrated and explained things professionally and had a very welcoming, warm and positive nature to him which made for a supportive learning environment. The online theory provided an excellent understanding to CPR/First Aid and although there is a lot of information to read through, it was easy to... understand and grasp. The mini exams online don't ask anything that isn't in the information booklets/segments (which, if read and understood properly, isn't difficult) or that you can't use your own common sense for. Overall, a very good, fun and positive experience as well as value for money, I highly recommend this company to anyone needing to obtain their First Aid/CPR training!The place is relatively easy to find as well, I did get confused at first but they have big orange posters at the front of the stairway/front entrance which are easy to spot once you arrive.read more
06:49 23 Sep 21
Best CPR class I ever attended and made the whole experience exceptional. Very in-depth on every lesson and the examples used by the trainer were top notch.Still remember everything which was demonstrated. Fun and refreshing environment. Made me feel like I am a doctor not just a first aider. Will be going back there for the refresher course for sure. Good value, quality and very professional.
lizzy Sangita wei
09:05 18 Sep 21
THE cheapest, FASTEST, and by far the EASIEST and most FLEXIBLE first aid course you will ever choose to do! The easy to understand yet informative online part of the course is stress free and interesting, and really sticks (IF you actually do your part and study), and the practical parts are always led by experienced Aussie trainers with years of experience and really caring about student's passing rates. There's classes during all times of the day, in many different locations and extremely... accessible and easy to book online. Best first aid company ever!read more
12:22 25 May 21
First of all, the CPR course was great value! It was the cheapest I could find, and very conveniently located for me.I loved that I could do a large component of the course online, to allow for a shortened face-to-face component.The instructor was clear and concise, with great examples and analogies to help us remember key CPR and First Aid techniques.The take home DRSABCD poster is also great - it’s stuck on my fridge to help cement it in my brain!I will definitely be sticking with CPR... First Aid in future!read more
00:03 27 Apr 21
I was able to complete my CPR certificate on Sunday, which was awesome because it was the only time I had free for weeks, so the fact that I was able to get it done on the morning of ANZAC day was ideal! Ken the instructor was lovely, I mentioned a previous injury I was a little worried about and he let me know it shouldn’t be affected in performing CPR. I loved that I could do the theory online before attending the session, so I felt fully prepared when I walked into the room. 5/5 would... recommend to anyone, have already recommended to my sister who is looking into getting her first aid certificate. It is super affordable and really thorough which meant I walked away confident that I have the knowledge to be able to help someone if needed.read more
06:49 15 Apr 21
I updated my first aid qualifications with CPR First Aid Training this Wednesday, and I could not recommend them highly enough! As someone who has already completed my first aid numerous times, the express refresher course was perfect for me to maintain my skills & knowledge without completing a full course as if I was learning from scratch. I feel confident knowing my skills are refreshed if I ever need to use them. Great value for money, highly recommend & will return to CPR First Aid... Training when I need to renew my qualifications again!read more
00:15 11 Apr 21
What an awesome training company!With the express first aid training I was in and out in just over an hour (with about 2-3hrs of theory done before attending).The trainer was very knowledgeable, supportive and encouraging of all attendees. The room was clean, everyone was well spaced to adhere to social distancing requirements, and all equipment was cleaned after every use.Will definitely be using these guys again in the future and recommending them to others.Highly recommend!
01:56 09 Apr 21
I did my CPR and First aid training for the first time here. It was amazing training. It made 3.5 hours go really quickly with good techniques and methods. It was fun learning and I really recommend going to this place for your training. Looking forward to come again next year to refresh my skills. Keep up the good work. Once again Thank you so much for such a wonderful experience.
01:48 25 Mar 21
I highly recommend completing your CPR/first aid through this company. First trainer I had was Theo he was great! Explained everything clear, was interacting with each and every one of us. A year later I came back to refresh my CPR, I had a different trainer who was Steve. He was also great, he explained everything with a lot of detail and was very honest. Steve was making it fun but also when completing our assessment he was pointing out what we can fix and do better. I will always come back... to this company to renew my certificate! Thanks so much to both trainers I have had. ?read more
02:41 16 Mar 21
Everything about the CPR was awesome! I really liked how they had the videos for the theory before you went to your class. I’m more of a visually learner so watching the videos helped the information stay in my brain a lot more then just reading theory! So this year I went into the class feeling pretty confident. I really loved the guy that took our class! He conducted the class with more of a hands on approach! And asked us all questions which made everyone involved. He also would cover some... very small details with cpr that is important to know that you wouldn’t even think of! Overall I had a very good experience this year and really feel like this years learning has stuck in my brain!read more
01:46 27 Feb 21
Just had the First Aid and CPR (3.5 hr) course and it was really good.The trainer Duncan was clearly passionate about his work and highly experienced. Not just a skilled First Aider, but a good teacher as well. (Teaching is definitely its own set of skills!) He was able to go through the information in an efficient but interesting way with a very good balance between theoretical and practical with meaningful and relevant real world examples.Also, despite the fact that the price was the... cheapest I could find compared to any other First Aid provider, the facilities and materials were all really good.The online materials were also solid and provided a good preparation and support for the face-to-face training.Overall, it was a really good experience and I recommend it to anyone who wants to learn First Aid and CPR.read more
Based on 17 reviews
See All Reviews
00:14 13 Apr 21
A great training day! I loved that you could do the theory online first and the prac was nice and short. I feel confident administering first aid and CPR. Thanks guys!
02:49 07 Apr 21
This place can be hard to find if you're not familiar with Parramatta, so they send you an email that clearly shows where they're located with photos of where they are exactly, what common place they're near, where you can park and a link to google maps. I think you'd have to be pretty talented to not find this place after all of that effort. So helpful!I just completed the refresher course and it wasn't rushed, but was over and done with in an hour and 15 minutes. Tony was enthusiastic with... his teaching. He always encouraged questions, was engaging but also straight to the point. You can tell when people know what they're talking about when they can teach something well and maintain a friendly etiquette simultaneously. Even one woman was (in my opinion) a little frustrating to listen to when she asked her questions, but Tony was still really accommodating for her in the nicest way.We didn't have a large class today which would have also contributed to the pace of the class and I guess its just nice not being stuck in a room that's overcrowded with people.Will definitely come back for my future refresher courses.read more
Susie 예지 Hwang
23:30 14 Mar 21
Experienced trainers make the training as enjoyable as possible. The content was easy to understand and the hands on training was very useful. Highly recommend for anyone looking to obtain/renew first aid qualifications.
12:22 16 Feb 21
Great trainer (Pradeep), & all of the processes were efficient, except my statement was not emailed to me by 7pm as advised in the course information and also confirmed by trainer.Content was relevant and well presented.Would recommend & will use again for future renewals
12:04 12 Feb 21
The online lessons were very useful as I could learn at my own pace and get a good understanding of the theory. The face-to-face practical session really helped in consolidating the theory and the hands-on approach made me feel more prepared for an emergency situation. Overall, I thought it was a great learning experience and great value.
Based on 69 reviews
09:33 14 Nov 21
I completed my First Aid/CPR training in Dandenong with Ursula yesterday. I've used CPR First Aid for several years now and find they are inexpensive, professional and easy to follow training makes the whole process easy! Thanks again 🙂
Alexander Di Pietro
04:09 08 Oct 21
***Since Fixed & Resolved***Unable to attend my class on previously un-explained rules such as having to complete online pre-requisites prior to 24hours before your class, which is when I'd planned to do it given it aligned with the end of my work week.Called 8 times, first time with a voice message which they never returned and finally got through to admin support and the speaker said he could do nothing but charge me extra for rebooking and claimed I could do my online prior to class... despite clear instruction that if not completed prior to 24hrs before class, 'payment with be forfeit'.Was unable to even pass a message to whoever, they told me to email management instead of doing an email for me and that they'd put a note in my profile - only gave my first name abbreviated on answering the phone so unless I'm the only student in this particular class, how did he know which profile? Never even given an email address to contact.Still waiting on a response email (hope I sent it to the right one) and all calls since have been 'busy' or ring till 'busy, leave a message'.Goodbye $130.read more
06:37 20 Jul 21
This was the first time I had ever gone to do a First Aid/CPR course and I am very glad I chose to do it with CPR First Aid. I did the regular + online and I thought that it was a very easy way to learn first aid and CPR because I did not have to spend ALL day in the training room learning the skills and knowledge because I could do it at home. My trainer Kieran (?) was excellent - she was entertaining, engaging and was a very good communicator. She clearly had lots of experience and you could... hear the passion in her voice for first aid, CPR and saving people. I really enjoyed the training course - I will be coming back for refreshers.read more
04:04 18 Jul 21
Both the online and face to face components of the training were well organised, super informative and professional. I'd highly recommend this course to anyone looking. Our trainer, Kerin, was really helpful and approachable , she has made me feel confident with my skills as a first aider.
00:30 16 Jun 21
I highly recommend CPR first Aid in Dandenong for a CPR update. Great communication and good quality online content at a great price. The 30min face to face was easy to fit into a busy week and the trainer Bruce was organised and knowledgeable. I’ll be back next year. Thanks
11:08 10 Jun 21
Great value for money and Bruce was a very knowledgeable and engaging lecturer for CPR & First aid training!! We all enjoyed the session and the time went quick!! COVID restrictions and cleaning were abided at all times, making us feel safe. Will definitely be doing my annual CPR here again. Thanks Bruce for an excellent delivery of the training!! 💯💯💯
00:24 01 Jun 21
I really enjoyed the class. The trainer was excellent and very engaging. Thank you. I will be coming back next year for my CPR.
05:11 12 May 21
My instructor (David) was rude to me the second I walked in. He told two of us in a very unprofessional way that we were late. It was only by 5 minutes and he should know it was because the parking nearby is lacking. If he is already aware most people are late from the parking then he should just accept it as being rude will be the students’ first impression of him and will not make people want to listen to him. He on numerous occasions said that the class was running overtime due to a few... “interruptions”. I don’t think letting someone in because they’re late impacts the lesson by 30 minutes (we were let out 30 minutes late). He clearly has a problem with late people and this will impact his treatment of you.Secondly, whenever I did something incorrectly, he was again rude. Using an arrogant tone of voice is not going to make someone want to listen to you. You should be understanding because most people have no background in first aid.Thirdly, he shouted at me as I left, simply because I stood up to his rudeness. I got a few questions incorrect and he pointed them out in front of everyone, which was embarrassing. Therefore, of course I am not going to take his rude behaviour. I don’t know why being late makes him so angry but he brought it up again, shouting at me as I walked downstairs and left the building.Overall, I definitely do not recommend this place. If you’re reading this, find somewhere that has better parking and nicer instructors.read more
23:09 01 Apr 21
I’ve been there twice. Awesome experience and the trainers are qualified and very friendly. Since the hygienic practices are well maintained, we were able to complete the qualification even during the pandemic. Highly recommend CPR First Aid and thank you ?
20:39 08 Mar 21
Be aware the carparking is challenging and you'll not be permitted to move your car once you've entered the building, even if the class hasn't started yet for the day (not me, but an unfortunate classmate). Otherwise, it does the job fine.They ask for the most creative 5 star reviews on Google and social media, which go in the running for gift vouchers each week.
09:12 24 Feb 21
Was booked in this afternoon to do CPR renewal at Dandenong. Whilst the building is a little tricky to see from the street I had a wonderful time.Being a nurse I have had to renew my CPR annually for the last couple of years but this is the first time with your company.Bruce, (our instructor) was fantastic. Extremely knowledgeable and made the experience fun and rewarding. His life experience easily brings a new aspect to the course. I usually hate attending these things but Bruce was... amazing. Best instructor I have ever had for CPR. The hygienic sanitation between classes was great with there being no “breaths” it was very safe and all equipment was wiped down to ensure it was clean for us to use. As well as ample hand sanitizer that was mandatory before touching the dummies.Bruce was extremely welcoming but very efficient at the same time. The price was extremely competitive AND the certificate was emailed that same evening! I will be using you in the future for more CPR/first aid training courses and recommending you to all my colleagues. I’ve never had such a good time completing my CPR training. Thank you!read more
08:30 23 Feb 21
Great, informative class taught by Ken. I really enjoyed that he spoke about actual life experiences that he, as well as other people he knew, went through. It makes you really understand how serious these situations are and how important it is to act quickly.I came here to do my First Aid HLTAID004 and will definitely be doing my refreshers here also. Thanks Ken!
00:59 23 Feb 21
I did my first aid with CPR first aid last week. I have to tell that i have done my first many times but this was the first i felt like i absorbed everything. I loved the fact that i was able to finish my theory part of it at my own space. It was lengthy but i didn't have to sit in a class all day doing my theory.Best part about it was group of 10 & practical class was only 3.5 hours . We had really quality time with our trainer. Our trainer Bruce was fantastic. He was ... punctual,professional but friendly, well experienced and knew his stuff very well.Bruce welcomed us and made us comfortable and followed the hygenic practices. I was the only one who did .first aid in a educational setting he didn't skip that part he completed that part even though i was the only one. He made sure that we understand everything before we check the checklist! It was a very informative and a fun class al